pshky Privacy Policy —
Your Data, Your Rights

1. Introduction and Scope

This Privacy Policy ("Policy") is issued by pshky ("Company," "we," "us," or "our") and applies to all personal data collected, processed, stored, and used in connection with the pshky online casino and sports betting platform accessible at pshky.cam (the "Platform") and all related services, features, applications, and communications offered by pshky.

This Policy applies to all individuals who interact with pshky, including registered players, prospective players who visit the Platform without registering, and any person who contacts pshky customer support. By using the Platform or providing personal data to pshky, you acknowledge that you have read, understood, and agreed to the data practices described in this Policy.

pshky is committed to compliance with the Republic Act No. 10173 (Data Privacy Act of 2012) and the implementing rules and regulations issued by the National Privacy Commission of the Philippines. This Policy is designed to reflect those legal requirements and our genuine commitment to protecting the privacy of every Filipino player on our platform.

2. Personal Data We Collect

pshky collects personal data that you provide directly to us, data collected automatically through your use of the Platform, and data received from third parties. The categories of personal data we collect include:

2.1. Data You Provide Directly

Data Category	Examples	When Collected
Identity Data	Full legal name, date of birth, nationality, gender	Account registration and KYC verification
Contact Data	Email address, mobile phone number, residential address	Account registration
Verification Data	Government-issued ID (passport, driver's license, national ID), selfie photos	KYC and age verification
Financial Data	GCash account details, PayMaya account, bank account number (BPI, BDO, Metrobank)	Deposit and withdrawal processing
Communications Data	Support chat transcripts, email correspondence, feedback submissions	Customer support interactions

2.2. Data Collected Automatically

When you access and use the pshky Platform, we automatically collect certain technical and behavioral data, including:

• Device and Technical Data: IP address, device type, operating system, browser type and version, screen resolution, and device identifiers.
• Usage Data: Pages visited, games played, session duration, betting patterns, login timestamps, and navigation paths within the Platform.
• Location Data: General geographic location derived from your IP address, used for regulatory compliance and fraud prevention purposes.
• Cookie and Tracking Data: Data collected through cookies and similar tracking technologies as described in Section 8 of this Policy.

2.3. Data Received from Third Parties

pshky may receive personal data about you from third-party sources, including payment processors (for transaction verification), identity verification service providers (for KYC compliance), fraud prevention services, and regulatory databases. Such data is used only for the purposes described in this Policy and is handled with the same level of protection as data you provide directly.

3. Legal Basis and Purposes for Processing

pshky processes your personal data only where we have a valid legal basis to do so under the Data Privacy Act of 2012. The table below summarizes the primary purposes for which we process personal data and the corresponding legal basis:

Processing Purpose	Legal Basis
Account registration and management	Performance of contract
Identity verification and age verification (21+)	Legal obligation; performance of contract
Processing deposits and withdrawals (GCash, PayMaya, bank transfer)	Performance of contract
Anti-money laundering (AML) and fraud prevention	Legal obligation; legitimate interest
Delivering games, bonuses, and promotional content	Performance of contract; consent
Customer support and dispute resolution	Performance of contract; legitimate interest
Responsible gaming tools and intervention	Legal obligation; legitimate interest
Marketing communications (where opted in)	Consent
Platform analytics and service improvement	Legitimate interest
Regulatory reporting and compliance	Legal obligation

4. How We Share Your Personal Data

pshky does not sell, rent, or trade your personal data. We share personal data only in the following circumstances and only to the extent necessary for each purpose:

4.1. Service Providers and Partners

pshky shares personal data with carefully vetted third-party service providers who process data on our behalf, including but not limited to: payment processors (GCash, PayMaya, and banking partners), identity and age verification providers, fraud prevention platforms, game software providers, cloud hosting and infrastructure providers, and customer support technology providers. All such service providers are bound by data processing agreements that restrict their use of your data to the specific services they provide to pshky.

4.2. Regulatory and Law Enforcement Authorities

pshky may disclose personal data to regulatory bodies, law enforcement agencies, or other government authorities in the Philippines where required to do so by law, court order, or regulatory directive. This includes, where applicable, mandatory reporting obligations under Philippine anti-money laundering and counter-terrorism financing laws.

4.3. Business Transfers

In the event of a merger, acquisition, restructuring, or sale of pshky's business assets, personal data held by pshky may be transferred to the acquiring entity as part of such transaction, subject to equivalent privacy protections. You will be notified of any such transfer through a notice on the pshky Platform or by direct communication.

5. Data Retention

pshky retains personal data for as long as necessary to fulfill the purposes described in this Policy, or as required by applicable Philippine laws and regulations. Specific retention periods include:

• Account and Identity Data: Retained for the duration of your account and for a minimum of five (5) years after account closure, in accordance with AML and regulatory requirements.
• Transaction Data: Retained for a minimum of five (5) years from the date of each transaction, as required by Philippine financial regulations.
• Communications Data: Customer support interactions are retained for three (3) years.
• Usage and Technical Data: Typically retained for twelve (12) months from collection, unless a longer period is required for security, fraud investigation, or legal purposes.
• Marketing Data: Retained until you withdraw consent or opt out of marketing communications.

When personal data is no longer required for its original purpose and no legal obligation requires its continued retention, pshky will securely delete or anonymize such data.

6. Your Rights Under the Data Privacy Act

As a data subject under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by pshky:

• Right to Be Informed: You have the right to be informed of how your personal data is collected, used, and processed, which is the purpose of this Policy.
• Right to Access: You may request a copy of the personal data pshky holds about you, together with information about how it is used.
• Right to Correction: You may request correction of inaccurate, incomplete, or outdated personal data in your pshky account.
• Right to Erasure or Blocking: You may request deletion or blocking of your personal data where it is no longer necessary for the purposes for which it was collected, subject to pshky's legal retention obligations.
• Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, machine-readable format for transfer to another service provider, where technically feasible.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time, at no cost.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data protection rights have been violated.

To exercise any of the above rights, please contact pshky's Data Privacy Officer using the contact details provided in Section 10 of this Policy. pshky will respond to verifiable requests within thirty (30) days, as required by Philippine law.

7. Security Measures

pshky implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and pshky's servers.
• Encryption of sensitive data at rest, including financial data and government-issued identification documents.
• Role-based access controls that restrict internal access to personal data on a strict need-to-know basis.
• Regular security audits, vulnerability assessments, and penetration testing by independent third-party security firms.
• Multi-factor authentication requirements for administrative access to systems that process personal data.
• Incident response procedures for detecting, reporting, and managing personal data breaches in accordance with NPC notification requirements.

While pshky takes all reasonable steps to protect your personal data, no system of data transmission or storage over the internet can be guaranteed to be 100% secure. You are responsible for maintaining the security of your pshky account credentials and for notifying us promptly if you suspect any unauthorized access to your account.

8. Cookies and Tracking Technologies

pshky uses cookies and similar tracking technologies (such as web beacons and pixel tags) to operate and improve the Platform. The types of cookies we use include:

• Essential Cookies: Required for the Platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. These cannot be disabled without impairing Platform functionality.
• Performance Cookies: Used to collect aggregated, anonymized data about how players use the Platform — for example, which pages are visited most frequently and where players navigate from. This helps pshky improve the Platform experience.
• Functional Cookies: Used to remember your preferences and settings, such as your preferred language and responsible gaming tool configurations, so you do not need to re-enter them on each visit.
• Analytics Cookies: Used to understand player behavior on the Platform in aggregate. Analytics data is used solely for internal Platform improvement purposes.

You can manage cookie preferences through your browser settings. Please note that disabling certain categories of cookies may affect the functionality of the pshky Platform.

9. Children's Privacy

pshky's services are strictly intended for individuals who are 21 years of age or older, in accordance with Philippine law governing online casino gaming. pshky does not knowingly collect, process, or retain personal data from any person under the age of 21. If pshky becomes aware that personal data has been collected from a person under 21, such data will be immediately deleted and the associated account will be permanently closed.

If you are a parent or guardian and believe that a person under 21 in your care has provided personal data to pshky, please contact our Data Privacy Officer immediately using the contact information in Section 10 below so that we can take prompt corrective action.

10. Data Privacy Officer and Contact Information

pshky has designated a Data Privacy Officer (DPO) responsible for overseeing our compliance with the Data Privacy Act of 2012 and this Policy. If you have any questions, concerns, or requests relating to your personal data or this Policy, please contact our DPO:

• Email: [email protected]
• Live Chat: Available 24/7 through your pshky account dashboard.

pshky will acknowledge receipt of your request within five (5) business days and will provide a substantive response within thirty (30) days of receiving a complete and verifiable request.

11. Changes to This Privacy Policy

pshky reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, changes in applicable Philippine law, or changes in the services we offer. When material changes are made to this Policy, pshky will notify registered players via email or prominent on-site notification and will update the "Last Updated" date at the top of this document.

Your continued use of pshky services following the posting of a revised Privacy Policy constitutes your acceptance of the changes. We encourage you to review this Policy periodically to stay informed of how pshky protects your personal data.

12. Links to Third-Party Services

The pshky Platform may reference or interact with third-party payment services such as GCash and PayMaya. These third-party services operate under their own independent privacy policies, and pshky is not responsible for the data practices of any third-party service provider. We encourage you to review the privacy policies of any third-party service you use in connection with your pshky account.